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Legal
Terms and Condition of Website Usage Agreement
Thank you for visiting the Terms and Conditions (the "Terms") page of Taylor Made Golf Company, Inc. d/b/a TaylorMade-adidas Golf Company ("TMaG"). Your access and use of any of our websites at www.taylormadegolf.com, www.adidasgolf.com, www.ashworthgolf.com, www.noodlegolf.com, www.tmag.com, www.tmag.biz, and all other TMaG websites (the "TMaG Websites") is subject to the following terms and applicable laws. By accessing and browsing the TMaG Websites, you accept these terms without limitation or qualification, as well as such additional or amended terms and conditions as TMaG may from time to time publish. Certain services or other offerings made available on the Website may have additional terms and conditions that apply, and which can be viewed either on the pages containing such services or offerings, or via a link on those pages or other directions to the additional terms and conditions.
Intellectual Property
The TMaG Websites are owned and operated by TMaG and/or its affiliates, and are protected by copyright under United States and international laws and treaties. All rights reserved. Copyright in such their content and the software provided are owned by or licensed to TMaG.
All rights not expressly granted herein are reserved. Materials from the Website may not be copied, distributed or transmitted in any way without the prior written consent of TMaG. No links to the Website may be created without the express written consent of TMaG. Users of the Website MAY download one copy of any and all materials on the site for personal, non-commercial use, provided they do not modify or alter the materials in any way, or delete or change any copyright or trademark notice. No rights or licenses in any such material are granted or implied. All material on this Website is provided for lawful purposes only. Images of people or places in this Website are either the property of or used with permission by TMaG. The use or misuse of those images except as expressly authorized is prohibited. TMaG reserves complete title and full intellectual property rights in materials downloaded from the site.
We pride ourselves for innovation and quality in the design and manufacturing of TMaG products. Consequently, TMaG golf products are protected by a variety of patents and trademarks. These patents and trademarks not only recognize that innovation and distinctiveness of TMaG's intellectual property rights in its products and brands, but also afford legal protection to TMaG from infringements of these property rights. Our policy is to diligently enforce all property rights. We will work to locate and prosecute those who infringe on these rights.
U.S. patents which may apply include:
5,253,871 5,282,624 5,294,119 5,310,185 5,316,299 5,316,297 5,447,309 5,467,984 5,547,427 5,569,097 5,599,242 5,616,086 2672399 5,716,291 5,720,674 3053060 5,795,240 5,851,160 5,860,520 5,971,867 5,984,803 5,989,136 6,012,991 6,068,561 6,089,993 6,093,112 6,146,287 6,183,376 6,183,382 6,217,461 6,257,993 6,309,309 6,315,686 6,358,158 6,371,290 6,440,009 6,458,044 6,508,725 6,547,678 6,551,200 6,554,721 6,558,271 6,592,468 6,616,547 6,648,772 6,719,644 6,719,642 6,773,360 6,776,942 6,794,447 6,793,864 6,800,038 6,811,496 6,814,673 6,824,475 6,861,474 6,871,414 6,878,075 6,884,179 6,904,663 6,924,337 6,930,150 6,929,564 6,939,924 6,969,326 6,991,558 6,997,820 7,001,286 7,037,985 7,041,005 7,041,014 585350 7,056,228 7,066,832 7,073,277 7,077,763 7,083,530 7,140,974 7,144,332 7,147,570 7,163,471 7,166,040 7,166,207 7,169,861 7,186,190 7,198,575 3937044 7,223,180 7,223,181 3963999 7,244,384 7,247,103 7,258,623 7,261,646 7,267,620 7,278,928 7,278,926 7,281,994 7,332,533 4116408 7,396,295 7,407,447 7,410,425 7,410,426 7,419,441 7,438,648 7,445,561 7,448,963 7,452,285 7,465,240 7,491,136 7,494,425 7,500,920 7,513,296 7,528,196 7,530,904 7,534,838 7,540,811 7,568,985 7,576,298 7,575,524 7,578,753 7,579,055 4370254 7,591,738 7,594,865 7,621,823 7,628,707 7,628,712 7,632,194 7,641,568 7,648,425 4,451,401 7,674,189 7,687,116 7,685,745 7,704,164 7,717,804 7,717,805
D371,818 D379,207 D396,512 D397,178 D398,681 D411,275 D415,228 D415,809 D417,075 D422,658 D425,592 D426,276 D426,604 D426,603 D428,632 D429,636 D430,244 D431,062 D431,274 D433,073 D435,615 D436,731 D438,276 D439,296 D442,244 D444,195 D444,835 D445,157 D445,471 D446,563 D447,202 D457,583 D458,331 D459,425 D463,521 D463,838 D468,382 D470,555 D471,246 D471,941 D472,950 D476,388 D476,708 D478,142 D479,867 D488,201 D488,200 D489,106 D490,488 D496,973 D497,963 D501,035 D510,395 D512,116 D513,051 D514,182 D514,185 D515,165 D516,656 D516,652 D517,634 D518,123 D517,781 D518,538 D519,177 D519,589 D530,764 D531,688 D534,229 D534,599 D534,598 D517,781 D535,713 D537,497 D538,364 D538,871 D539,863 D539,862 D541,364 D541,895 D542,367 D543,254 D543,602 D545,931 D548,440 D553,703 D553,699 D553,702 D553,704 D554,212 D554,719 D554,720 D556,279 D558,286 D561,856 D587,326 D564,198 D568,953 D569,465 D569,460 RE40445 D577,480 D578,587 D579,066 D579,065 D579,064 D579,067 D584,784 D584,783 D584,782 D584,780 D587,327 D595,370 D597,620 D597,621 D597,619 D597,616 D597,618 D597,617 D598,062 D598,060 D598,061 D598,510 D603,919 D604,376 D605,714 D605,715 D606,139 D607,952 RE41116 D614,711 D614,712
Other U.S. and Foreign patents pending.
Taylor Made Golf Company, Inc. doing business as TaylorMade - adidas Golf Company, is a member of the adidas Group. The adidas Group Golf division comprises three premium brands, Taylor Made, adidas Golf and Ashworth LLC.
TaylorMade, the Stylized T Design, TOUR PREFERRED, AGSI, BURNER, IOTHANE, MOVABLE WEIGHT TECHNOLOGY, MWT, RE AX & Design, NOODLE and NOODLE ICE are registered trademarks of Taylor Made Golf Company, Inc.
RESCUE, GHOST, PENTA TP, LDP, I AM A GOLFER, MONZA, PERFORMANCE LAB, PITTSBURGH PERSIMMON, PRO SPEED, RAC & Design, ROSSA, TITALLIUM, TMAG, TMAG CONNECTION, TOUR SPEED, TP & Shield Design, TP BLACK, TP RED, TRADE ADVANTAGE, ULTIMATE FITTING EXPERIENCE, SPEEDMANTLE, CENTER OF EXCELLENCE, DIABLO ST, R9, R11, and RAYLOR are trademarks of Taylor Made Golf Company, Inc.
adidas, the Golf Flag Logo, the 3-Bars logo, and the 3-Stripes mark are registered trademarks of the adidas Group.
Ashworth and the Golfman Logo are registered trademarks of Ashworth LLC. Weather Systems, EZ-TECH, DEWSWEEPER, 3rd GROOVE, the Two Bar Logo and The Course Never Leaves You are trademarks of Ashworth LLC.
All other trademarks and service marks used herein are the property of their respective owners.
Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to TMaG through this site is not confidential. TMaG shall be entitled to reproduce, distribute or use any such information submitted for any purpose without compensation to the person sending the submission.
The user acknowledges the originality of any submission communicated to TMaG and accepts responsibility for its accuracy, appropriateness and legality.
Prohibited Activities
You agree not to: (i) share usernames, passwords or other access credentials that allow access to protected portions of any TMaG Website by any unauthorized third party; (ii) engage in or facilitate spamming; (iii) post, disseminate or transmit unauthorized advertising, promotional materials, chain letters, junk mail or any other type of unsolicited mass e-mail to people or entities that have not agreed to be part of such mailings; (iv) omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses, or otherwise manipulate identifiers to disguise the origin of any content; (v) impersonate any person or entity, or falsely state or otherwise misrepresent an affiliation with any person or entity or intentionally omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content transmitted to or via a TMaG Website; (vi) disseminate or transmit any content without the right to do so; (vii) send harassing and/or threatening messages to others; (viii) post excessive (20 or more copies of the same article in a 45-day period) or repeated off-topic articles to newsgroups; (ix) engage in 'flooding', i.e., ICMP flooding and mail bombing (flooding as used herein is defined as sending large amounts of email repeatedly to the same email address).
Content Restrictions
You agree not to post, disseminate or transmit any content that: (i) is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, tortious, libelous, or invasive of another's privacy; (ii) infringes or violates any party's author's right, trademark, trade secret, patent or other proprietary right, including but not limited to using third party materials protected by author's right law without appropriate permission, using third party trademarks without appropriate permission or attribution, and using or distributing third party information whether or not protected as a trade secret in violation of a duty of confidentiality; (iii) you do not have the right to disseminate or transmit under law, or contractual or fiduciary relationships; or (iv) contains personally identifiable information belonging to minors.
Unlawful Behavior
You agree not to: (i) use the TMaG Websites for any illegal purpose, in violation of any applicable laws or regulations including but not limited to, regulations promulgated by the Securities Exchange Commission, any rules of any national or other securities exchange, including without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law; (ii) publish web pages that contain links that initiate downloads of infringing or other illegal material; (iii) electronically stalk or otherwise electronically harass another; (iv) engage in any Internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission, except as permitted by applicable law; or (v) conduct Internet raffles or contests that violate applicable laws.
Disruptive Behavior
As a further condition of your use of and access to the TMaG Websites, you agree not to: (i) post, disseminate or transmit any worm, viruses or other harmful, disruptive or destructive files, code or programs via or through the TMaG Websites; (ii) use Internet Relay Chat (IRC) bots, i.e., programs that utilize excessive resources by connecting to an IRC network and running 24 hours per day; (iii) hinder the ability of others to use IRC; (iv) disrupt the normal flow on the TMaG Websites of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges; (v) run any program that makes a service or resource available to others, including but not limited to port redirectors, proxy servers, chat servers or Multi-User Dungeons; (vi) interfere with, disrupt, or harm in any way the TMaG Websites or servers or networks connected to them; (vii) run programs or specifically configure machines in such a way as to keep a dialup connection active when not in use or otherwise bypass automatic disconnection for inactivity, unless a dedicated access account is provided; (viii) use the TMaG Websites in violation of the rules of any other website providers, websites, chat rooms or the like; (ix) use the TMaG Websites to access the accounts of others without permission; (x) attempt to penetrate security measures of TMaG or another entity, or obtain or bypass others' passwords; or (xi) engage in denial of service attacks, i.e., actions designed to impair network access by flooding a site or the Internet with useless traffic.
Disclaimer and Limitation of Liability
BY USING THE TMAG WEBSITES, YOU EXPRESSLY AGREE THAT USE OF THE TMAG WEBSITES IS AT YOUR SOLE RISK. THE TMAG WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TMAG DOES NOT WARRANT THAT USE OF THE TMAG WEBSITES WILL BE UNINTERRUPTED OR ERROR-FREE. TMAG DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED ON THE TMAG WEBSITES OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THE TMAG WEBSITES. TMAG SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT POSSIBLE UNDER APPLICABLE LAWS. NO VERBAL INFORMATION PROVIDED BY TMAG SHALL CREATE A WARRANTY. UNDER NO CIRCUMSTANCES SHALL TMAG BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE TMAG WEBSITES, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE TMAG WEBSITES THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TMAG HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE WEBSITE.
Applicability of content
Information on this site includes description of products and services that may be available in the United States of America only. This site is operated in the State of California, United States of America, and TMaG makes no representation that the content provided is applicable or appropriate for use in other locations.
Privacy
We realize that consumers are concerned about how the information they provide online will be used. Please read our Privacy Policy for more details.
Intended for Users Over 13
The TMaG Websites are intended for use by individuals of at least 13 years of age or older. The TMaG Websites are not directed for use by children under the age of 13. Users under the age of 13 must get the assistance of a parent or guardian to use the Website. Please refer to our Privacy Policy for more information. TMaG does provide products for children, but it sells them to adults only.
Enforcement of terms and conditions
These Terms are governed and interpreted pursuant to the laws of the State of California, United States of America, without reference to its provisions concerning conflicts of law. Any and all dispute(s) concerning the validity or interpretation of these Terms, or performance hereunder, shall be brought exclusively in a court of competent jurisdiction located in the County of San Diego, State of California, which shall constitute the exclusive venue for any such dispute(s). If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. TMaG may revise these Terms at any time by updating this posting.
TMaG may terminate this agreement at any time, without notice and for any reason.
Privacy Policy
Effective January 25, 2012
Thank you for visiting the Privacy Policy of Taylor Made Golf Company, Inc. d/b/a TaylorMade-adidas Golf Company ("TMaG"). TMaG values your privacy, and wants you to feel comfortable and secure using any of our websites, including: www.taylormadegolf.com, www.adidasgolf.com, www.ashworthgolf.com, www.noodlegolf.com, www.tmag.com, www.tmag.biz, and all other TMaG websites (the "TMaG Websites"). This Privacy Policy describes our policy with regard to online privacy and explains how you can opt out of certain uses and disclosures of your personal information. As a courtesy, this Privacy Policy also provides a number of useful links to third party information regarding privacy protection. However, TMaG does not assume any responsibility for the accuracy and/or completeness of such third party information.
Your Acceptance
By visiting, using, and/or registering on any of the TMaG Websites, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not so agree, you should not use the TMaG Websites. Should we make any substantial changes in the way we collect and/or use any personal information we will amend this Privacy Policy, or we may email you if you have not opted out of email notifications, and your continued use of any TMaG Websites constitutes your consent to the amended Privacy Policy.
TMaG Websites
This Privacy Policy applies only to the TMaG Websites. Links within these sites could direct you to third party websites that are not owned or controlled by TMaG. TMaG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites, which may employ cookies and/or collect personal information. In addition, TMaG will not and cannot censor or edit the content of any third party site. We encourage you to be aware when you leave the TMaG Websites, and to read the privacy policy of each website that you visit. TMaG affiliates may have their own privacy policy governing websites other than the above TMaG Websites.
What Type of Personal Information Do We Collect and Use?
Whenever you register a TMaG product, send us an email, purchase products from a TMaG Website, register on one of the TMaG Websites, enter a contest, sweepstakes, or other promotion, subscribe to one of our newsletters, or otherwise transmit information via any of the TMaG Websites, TMaG may obtain and collect personally identifiable contact information (expressed herein generally as "personal information") such as your name, email address, payment information (i.e. credit card number/expiration date), and/or mailing address, subject to your ability to "opt-out" of our future use or disclosure of such information.
Personal Information Maintenance & Opt-Out
If you wish to opt-out of our use and/or disclosure of your personal information, other than as expressly covered in this Privacy Policy and/or to process any purchase orders, you will generally have the option to do so when you first submit your personal information via the TMaG Websites. Simply indicate your desire to opt-out by checking or un-checking the appropriate box. If you wish to amend or delete any personal information you have previously provided without opt-out, please send us a message at consumer.feedback@tmag.com. We will endeavor to provide a simple way to review, correct, update or remove personal information you have given us. If you wish to stop receiving a TMaG newsletter that you have previously subscribed for, please follow the "unsubscribe" instructions contained at the bottom of each newsletter.
How Do We Use Personal Information?
TMaG will never disclose your email address to third parties for use in connection with any email marketing campaign of a third party or business partner (excluding TMaG subsidiary companies).
TMaG may always use personal information in the following ways:
to enable us to respond to you generally, or to process, validate and verify requests and/or purchase orders
to perform any services requested by you
to compile and/or distribute aggregate - never individual - information about our website users and aggregate usage patterns
to provide our own website designers with useful information for developing new features and services that meet your needs
to tailor your experience on our websites, showing you content we think might interest you or altering the content according to your personal preferences
as part of an online employment application to evaluate your qualifications only
TMaG will not disclose your email address for use in connection with a third party's marketing efforts.
If you have not "opted-out" of our use and disclosure of your personal information, TMaG may also use personal information for all marketing and survey purposes on behalf of itself and its affiliates and subsidiaries. TMaG may appoint third party agents in connection with such marketing and survey efforts. TMaG may disclose personal information to select business partners for use in connection with direct mail marketing efforts, but that personal information will not include your email address.
If you have "opted-out", TMaG will use or disclose your personal information only as stated above, or: (1) when legally ordered to do so by a lawful subpoena or court order, (2) if you violate or breach an agreement with TMaG, (3) if we believe you will harm the property or rights of TMaG or those of TMaG's other customers, (4) under exigent circumstances to protect the physical safety of TMaG, its employees, users or the general public, or (5) to validate credit card numbers for charging for fee services.
Aggregate Information
TMaG may share aggregate statistical information with business partners, sponsors or other third parties, but none of them receive individual identifying information about you. For example, we may tell an advertiser that X number of visitors visited a certain area on a website, or that Y number of men and Z number of women filled out registration forms, but we would not disclose anything that uniquely identifies those individuals.
Unsolicited Emails Received by You
TMaG does not send unsolicited bulk emails to anyone who has requested that we do not contact them. We send our newsletters only to those who have taken affirmative steps to subscribe. If you have inadvertently received one of our newsletters, or if you simply wish to stop receiving them, please follow the "unsubscribe" instructions contained in each newsletter or send a request to be unsubscribed to consumer.feedback@tmag.com.
Chat Rooms and Forums
The TMaG Websites may now or in the future include chat rooms, forums, message boards, and/or news groups. Any information that is disclosed in these areas becomes public information. You should exercise caution before disclosing your personal information via these public venues, which you do at your own risk. If you do so, you may receive unsolicited emails or "spam" from others. TMaG cannot safeguard the privacy of personal information that is disclosed online in this manner.
Our Cookies
Your browser software includes a feature called "cookies." If enabled, cookies may store small amounts of data on your computer about your visit to any of the TMaG Websites. However, cookies tell us nothing about you personally unless you specifically give us additional information. Cookies assist us in tracking which of our features you like best and what content you may have viewed during past visits. When you re-visit the TMaG Websites, cookies can enable us to customize our content according to your preferences. We may use cookies to:
keep count of return visits to the TMaG Websites
accumulate and report anonymous, aggregate, statistical information on website usage
deliver content specific to your interests or past viewing history
save your password so you don't have to re-enter it each time you visit our websites.
You can also disable cookies. By modifying your browser preferences, you can accept or reject all cookies, or request a notification when a cookie is set.
IP Addresses
TMaG does not store or record the Internet Protocol ("IP") addresses of visitors to the Website for marketing purposes, although we may store IP addresses in server logs for system maintenance purposes or to store the source location whenever someone provides Personal Information. An IP address is a number assigned to your computer whenever you access the Internet. An Internet Service Providers ("ISP") typically assigns a random IP addresses at the time of your dial-up. For local area network ("LAN"), DSL, or cable modem users, an IP address may be permanently assigned to a particular computer. We cannot determine your identity solely based upon your IP address. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using. Finally, other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages, but these IP addresses are never associated with Internet users.
Web Beacons
The TMaG Websites contain electronic images (called "pixels", "transparent GIF files", or "web beacons") that allow us and our advertising partners to view and access cookies. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. Web beacons are small in order not to use valuable space on the computer screen that is better used to display helpful content. In some cases these files are provided by our online management partner. These files enable our online management partner to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us or by another advertiser that works with our online management partner. We may also include web beacons in HTML-formatted newsletters containing graphics that we send to opt-in subscribers, so we may count the number of newsletters that have been opened and read. We may also use the web beacon and cookies to monitor your online behavior and interests on the TMaG Websites. With both cookies and web beacons, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about third party cookies, including information about how to opt out of these technologies, click here.
Computer Profiles
TMaG may also collect and accumulate other anonymous data that helps us understand and analyze the Internet experience of our visitors. For example, we may accumulate visitor data relating to referring domain names, the type of browsers used, operating system software, screen resolutions, color capabilities, browser plug-ins, language settings, cookie preferences, search engine keywords and JavaScript enablement. If you do not register on one of the TMaG Websites, none of this information is personally identifiable.
Security
The TMaG Websites use physical, electronic and managerial security measures to protect the loss, misuse and alteration of information under our control.
We use Secure Socket Layer ("SSL") connections with 128-bit encryption for certain transactions and confidential data. When you use a secure browser, all information you submit comes to us over the Internet in an encrypted form. Every secure page uses a digital certificate issued by a third-party certification authority. A "site certificate" sits on all secure pages. To view this certificate, click on the image of the closed lock or the solid key on the bottom bar of your browser window.
We monitor system and application activity logs to identify any unusual activity from authorized and/or unauthorized individuals accessing our systems and/or making changes to stored information. We regularly perform preventative system maintenance and monitoring to ensure the security of our data systems.
We maintain our servers in locked facilities with secure access. Backup tapes are retrieved daily and stored by an independent company in a secure, off-site location.
The TMaG Websites do not require you to set up a user ID and password unless you subscribe for some of our special services or create a purchasing account with us. We recommend you do not divulge your password to anyone. TMaG will never ask you for your password in an unsolicited telephone call or email.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk. You can report network abuse and any risk of security violations to us by emailing abuse@tmag.com.
Children's Online Privacy Protection
TMaG does not knowingly collect contact or personal information from children under 13. The TMaG Websites are not intended to solicit information of any kind from children under 13, and are designed to block our knowing acceptance of any such information. It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by emailing us at consumer.feedback@tmag.com.
European Union and Swiss Residents
If you choose to provide TMaG with your information, you consent to the transfer and storage of that information on our servers located in the United States.
TMaG adheres to the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce's Safe Harbor Program.
Any questions or concerns regarding the use or disclosure of your information should be directed to TMaG by calling us at 760-918-6000 or sending us an email at consumer.feedback@tmag.com. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy. For complaints that cannot be resolved, we have agreed to participate in the dispute resolution procedures of the American Arbitration Association pursuant to the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor Privacy Principles. For clarity, this "European Union and Swiss Residents" section of this Privacy Policy applies only to residents of the EU and Switzerland.
Contact Information
TMaG and its affiliates enforce their intellectual property rights to the fullest extent of the law. If you have any questions concerning the legal notices stated above, you may contact the TMaG Legal Department:
TaylorMade-adidas Golf Company
Attn: Legal Department
5545 Fermi Court
Carlsbad, CA 92008-7324
USA
Phone: +1 760-918-6000
Fax: +1 760-918-6008
Counterfeit Information
Despite TaylorMade and the rest of the golf industry's efforts, sales of counterfeit and knock-off golf products to unsuspecting consumers continue to occur. This page contains information that may assist you in avoiding becoming another victim of a counterfeit seller. This page also contains information that may assist you in determining whether you have been victimized by a counterfeit seller.
How can I be sure that I purchase authentic TaylorMade products?
Buy only from authorized TaylorMade dealers. For an authorized dealer near you, visit the retail locator.
I am looking at a set of clubs on eBay. How can I tell if they are authentic?
Does the deal sound too good to be true? If it does, it probably is. Are multiple clubs are being sold together in one auction? Merchandise sold through auctions featuring 14 clubs and a bag often turns out to be counterfeit product. Also, metalwoods sold in groups, such as a driver together with fairway woods, often turn out to be counterfeit. Look at where the goods are coming from. If the goods are being shipped from outside of the US ¿ and particularly if the goods are being shipped from China or Hong Kong - there is an increased chance they are counterfeit. Clubheads sold as separate components have an exceptionally high incidence of turning out to be counterfeit. Authorized TaylorMade dealers do not sell TaylorMade clubheads by themselves on eBay. It may still be difficult to determine whether the goods the seller will send you are authentic. Sellers of counterfeit goods have resorted to tactics such as lying about the location of the goods and depicting pictures of authentic product while shipping goods that are counterfeit. Your best bet ¿ buy from an authorized TaylorMade dealer.
How can I tell if the clubs I just purchased are authentic?
You can compare your club against pictures posted on this website. If you notice differences in color, shape, markings or finish quality, you probably bought a fake. You may also consider taking your club to your local authorized TaylorMade dealer to have the dealer inspect it. Unfortunately, passing a visual inspection does not guarantee that the club is authentic. The only way to be sure is to purchase from authorized TaylorMade dealers.
I bid on what I thought were authentic TaylorMade clubs on eBay. I received them, and they appear to be fake! What should I do next?
Your best recourse will be against the seller. You should contact him or her immediately. You should also notify eBay of the situation. Please refer to eBay's policies and guidelines here. (Note: you will be leaving the TaylorMade website once you link to eBay). If you paid via PayPal, you should contact PayPal to inquire about whether they may be able to help you get your money back. Please refer to PayPal¿s policies and guidelines here. (Note: you will be leaving the TaylorMade website once you link to PayPal). You may also consider contacting local law enforcement authorities. Unfortunately, TaylorMade does not compensate purchasers of counterfeit product in any way.
Who can I contact at TaylorMade for more information?
Contact us.If you did not find the answer you were looking for, please email us with your question. In no event should you send your club to TaylorMade. If you do send us your club, we cannot guarantee that we will be able to send it back to you.
TaylorMade Golf Product Text Alerts
To cancel this service, text STOP to 864653
For additional information on this service, text HELP to 864653
Content to be delivered may include product information, updates on pros, contests and offers. Message & Data Rates May Apply. For customer service, please contact us at 1.866.530.TMAG (8624) between 6 AM and 5 PM, Monday thru Friday. Messaging Frequency: Up to 4 messages per month.
Supported carriers include Alltel, AT&T, Boost, Cellular South, Carolina West, Cellcom, Cinbell, Cricket, Nextel, nTelos, Sprint, T-Mobile, U.S. Cellular and Verizon Wireless.
